Contact — VOW Marketplace | Veterans, Orphans & Widowers
  Free shipping on orders over $50  |  Every purchase supports Veterans, Orphans & Widowers  
We'd Love to Hear From You

Contact Us

Questions about an order, the mission, or just want to say hello? We prefer texts — reach out anytime and we'll get back to you as soon as possible.

We're Here to Help

Have a question about an order, a product, or the V.O.W mission? We want to hear from you. The fastest way to reach us is by text — we monitor messages throughout the day and will respond promptly.

Preferred
📱

Text Us

We prefer text messages over phone calls. Text us anytime and we'll get back to you as soon as possible!

✉️

Email Us

For detailed inquiries, order issues, or partnership opportunities — we typically respond within 24–48 hours.

We accept Bitcoin donations. Contact us at [email protected] for wallet details and instructions.

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible. For the fastest response, text us directly at 512-975-3224.

Fields marked * are required.

Thank you! Your message has been received. We'll be in touch soon — or feel free to text us at 512-975-3224 for a faster response.

Frequently Asked Questions

Can't find what you're looking for? Text us at 512-975-3224 or email [email protected] and we'll be happy to help.

Standard shipping typically takes 5–7 business days within the continental United States. Expedited shipping options are available at checkout. Orders over $50 qualify for free standard shipping. You will receive a tracking number via email once your order has shipped.
Yes! We accept returns within 30 days of delivery for most items in original, unworn condition with tags attached. Personalized or custom items are non-returnable unless defective. To initiate a return, text us at 512-975-3224 or email [email protected] with your order number.
Yes — we accept Bitcoin donations in support of the V.O.W mission. To donate via Bitcoin, please contact us at [email protected] and we will provide our wallet address and instructions. We appreciate every form of support for our Veterans, Orphans, and Widowers programs.
Once your order ships, you will receive a tracking number via email at the address you provided at checkout. You can use this number to track your package directly on the carrier's website (USPS, UPS, or FedEx). If you haven't received a tracking email within 3 business days of placing your order, please text us at 512-975-3224.
There are several meaningful ways to support the mission without making a purchase. You can make a direct donation via our Donate page, share our store with friends and family, follow us on social media, or visit our partner sites — TypeToEarn.com and Allin1Converter.com — which also contribute to the V.O.W mission.
Yes — we welcome bulk and wholesale inquiries for organizations, events, or veteran groups. Please reach out via email at [email protected] with details about your order size and requirements, and we will be happy to discuss pricing and options.

Still Have Questions?

We're just a text away. Reach out and a real person from the V.O.W team will respond as soon as possible.